Qualitative Sociology, Vol. 27, No. 1, Spring 2004 (2004)
“If I Killed You, I’d Get the Kids”: Women’s
Survival and Protection Work with Child Custody and Access in the Context of Woman Abuse
Colleen Varcoe1 and Lori G. Irwin
Public interest in child custody and access has intensified under the guise of    
gender neutrality and without adequate attention to gender based violence. A     
study of formal systems’ responses to abuse by intimate partners identified child     
custody and access as a central issue. Interviews with women revealed that upon     
leaving abusive partners, women’s work involved the contradictory requirements     
of preserving the children’s relationships with, yet protecting them from, their     
fathers. Interviews with service providers and document analysis illustrated how     
certain practices, policies and ideologies create and sustain these requirements.     
Findings illustrate that gender analysis and accounting for violence in custody     
and access practice are necessary to the safety of women and children. 
KEY WORDS: child custody; woman abuse; violence against women; participatory action research.
INTRODUCTION
Child custody and access was the central concern for women with children    
who participated in Project Violence Free (PVF), a three-year study of formal sys-     
tems’ (criminal justice, social assistance, and health care) responses to abuse by     
intimate partners. Although we proposed to study women’s experience with these     
specific “systems,” the women saw their experiences as similar across services,and     
talked about “the system” as a monolithic entity. The overarching theme identified     
through analysis of interview and documentary evidence from the women was that     
women struggle continuously to limit the violence in their lives and to “make the 
1Correspondence should be directed to Colleen Varcoe, RN, PhD, Associate Professor, School of     
Nursing, Lower Mainland Campus, University of Victoria, c/o Langara College, 5th Floor, Library     
Building, 100 West 49th Avenue, Vancouver, BC, Canada, V5Y 2Z6; e-mail: cvarcoe@telus.net. 
77
0162-0436/04/0300-0077/0 © 2004 Human Sciences Press, Inc.
78 Varcoe and Irwin
system work.” We identified four critical sites in which women did most of this    
work. For all the women, economic survival was a central part of their struggle. For     
most women, seeking protection, particularly, but not exclusively, from the justice     
system, was part of their experience. For women new to Canada, working with     
issues of immigration overshadowed their other efforts. For the women with chil-     
dren, issues of child custody and access dominated and shaped their experiences.     
This article focuses on child custody and access as one of the sites of women’s     
work in dealing with intimate partner violence. It is based on interview data from     
the women who were mothers and focus group data from service providers who     
work with such women as background. The interviews revealed a pervasive ten-     
sion between obligations to maintain contact between children and their fathers,     
and obligations to protect children from harm. The purpose of this article is to     
describe how women work to negotiate formal systems in relation to child custody     
and access in the context of woman abuse, and how aspects of such systems are     
problematic. Our argument is that child custody and access processes provide op-     
portunities for abusive partners to exert power and control over their partners and     
children, and that these opportunities are often supported by policies and practices     
of service providers. 
PROJECT VIOLENCE FREE IN CONTEXT
The research study was a Participatory Action Research (PAR) project con-    
ducted collaboratively by academic and community researchers and a social ac-     
tion group, Women In Action (WIA), comprised of women who have experi-     
enced abuse.2 The study was conducted in two adjacent suburban communities     
in Western Canada. The data were collected between 2000 and 2002. During this     
time, the Canadian federal government was seeking to revise legislation governing     
post-divorce child support and divorce (see Boyd 2003). The study’s impetus came     
from a Violence Against Women Community Co-ordinating Committee comprised     
of representatives from a wide range of services including transition houses, the     
police, child welfare services, social services, counseling services, and public     
health. The committee determined that women were “falling between the cracks”     
and wanted research into the reasons and dynamics. Women who initially were ap-     
proached to advise on the research decided to take a more active role and partnered     
with the principal researcher (the first author of this article) to obtain funding and     
carry out the research, forming WIA in the process. Over the three years of data     
collection, the research team interviewed forty-six women who experienced part-     
ner abuse and thirty-eight service providers. Documentary data from the women 
2The researchers defined woman abuse as a pattern of physical, sexual and/or emotional violence by an     
intimate partner in the context of coercive control (Tjaden and Thoennes 2000). This analysis is based     
on data from women who experienced such abuse, although the women’s group attracted participants 
who had a broader range of experience (including, for example, stalking by a stranger).
Women’s Survival and Protection Work with Child Custody and Access 79
and service providers were collected. This article draws on this large database, but is a focused analysis of data from a smaller number of women with children who participated during the first two years, using data from service providers regarding custody and access processes as background data.
LITERATURE
Violence by intimate partners profoundly shapes the experience of mother-    
hood, and motherhood changes women’s lives such that their experiences of vio-     
lence by intimate partners are altered (Hardesty 2002; Irwin, Thorne and Varcoe     
2002). The gendered social assignment to women of responsibility for family,     
relationships, and children profoundly shapes women’s lives and their options     
in terms of living with violence (Featherstone 1999; Mahoney 1994). Begin-     
ning before pregnancy with reproductive decision-making (Campbell et al. 1995;     
Goodwin et al. 2000), continuing into pregnancy (Johnson 1996; Torres et al.     
2000), and extending throughout the life of the child, women who are abused     
must remain connected to abusive partners, and mothering is an area in which     
abusive partners can exert power and control (Hardesty 2002; J. McFarlane et al.     
1999). 
Women who are abused actively make decisions about their lives, and consideration for their children figures prominently in those decisions. Researchers (e.g., Henderson 1990; Hilton 1992; Humphreys 1995a, 1995b; Irwin et al. 2002) have documented that women’s concerns about their children influence their decisions, and have illustrated that women both stay in and leave abusive relationships partly because of what they believe is best for their children.
Women with children must take into account the impact of the abuse on their    
children.When women are abused,children are affected whether or not the children     
are being physically or sexually abused (Bennett 1991; Ericken and Henderson     
1992; Henderson 1990, 1993; Henning et al. 1997; Hughes 1988; Jaffe, et al. 1986;     
Jaffe, Wolfe and Wilson 1990; Jouriles, Barling and O’Leary 1987; Kolbo 1996;     
Peled, Jaffe and Edleson 1995). Children who witness violence are traumatized     
by it, and the line between witnessing violence and child abuse is unclear. In     
fact, studies of children are limited by the difficulty in distinguishing between the     
impact of witnessing abuse and being abused (Edleson 1999). Research indicates     
that children are abused in up to 70 percent of families in which woman abuse     
occurs (Bowker, Arbitell and McFerron 1988; Edleson 1999; Stark and Flitcraft     
1991). 
Even when women leave abusive partners, the impact of violence persists or,    
in some cases, escalates for them (e.g., Campbell et al. 1998; Canadian Centre for     
Justice Statistics 1993; Fleury, Sullivan and Bybee 2000; J. M. McFarlane et al.     
1999; Tjaden and Thoennes 1998) and their children (Hardesty 2002; Kurz 1995;     
Shalansky, Ericksen and Henderson 1999). Because abuse persists or escalates 
80 Varcoe and Irwin
beyond separation, and because women are often vulnerable in relation to their    
children,custody and access becomes a focal point for abuse post-separation.How-     
ever, legal and social practices related to child custody and access have not been     
developed specific to abuse, resulting in ambiguity and contradiction regarding     
what ought to be done, and creating problematic circumstances for women who     
are abused. 
Research is ambiguous regarding the impact of separation and divorce on    
children and what ought to be done, particularly with respect to children whose     
mothers have been abused. Despite the fact that early studies regarding divorce     
(e.g., Amato and Keith 1991a; Wallerstein and Blakeslee 1989) questioned the     
benefit of contact with both parents by children when there is violence,this research     
has often been interpreted as suggesting that such contact is important for the     
healthy development of children in all families.WallersteinandBlakesleeobserved     
that following family break-up the majority of children from families in which     
there was violence suffered related long-term effects. Amato offered reservations     
regarding maximizing parental contact in all cases, stating that “when conflict     
between parents is marked, frequent contact with the non-custodial parent may do     
more harm than good” (1994, p. 150). Despite these cautions, the primary message     
thatappearstohaveinfluencedpublicdiscourseandpolicyisthatparents’accessto     
children supersedes concern for the safety of children and their mothers. As a result,     
ideas such as “shared parenting,” “co-parenting,” and “joint custody” have been     
applied widely without due regard for the consequences of gender based violence. 
A growing body of international literature illustrates the complexities and    
shifting legal and social contexts of custody and shared parenting in the case     
of abusive relationships (e.g., Amato 1994; Amato and Keith 1991b; Chesler     
1991; Dunne, Hudgins and Babcock 2000; Hester and Radford 1996; Kaganas     
and Sclater 2000; Lye and Wechsler 2000; Newmark, Harrell and Salem 1995;     
Rhoades, Graycar and Harrison 2000; Smart and Neale 1997). Boyd (2003) doc-     
uments how the new ideology of fatherhood that began to emerge in the 1970s     
emphasized the importance of fathers to children and fostered a gender-neutral     
approach. These ideas paradoxically had a gendered impact on women as they ob-     
scured women’s caregiving work and gender based violence. In North America by     
the late 1990s, child custody and access had become a prominent issue for women     
abused by their partners (see Neilson 2001) and a focus of much criticism by all     
parties. Some groups used the discourse of “men’s rights” and “fathers’ rights”     
(Coltrane and Hickman 1992), the notion that parents are interchangeable with     
one another, and ideas about equality to suggest that fathers and mothers ought     
to have “equal rights” without concern for different and “gendered” responsibil-     
ities (Boyd 1990; Graycar 1989). In the U.S., and increasingly in Canada, other     
features that continue to shape abused women’s experiences with custody and ac-     
cess include the focus on children’s welfare as distinct from the welfare of their     
mothers and families (Edleson 1998; Swift 1995, 1998), increased public scrutiny 
Women’s Survival and Protection Work with Child Custody and Access 81
and criticism of child protection services (Saunders 1994; Swift 1998), increased    
public scrutiny of mothering (Chesler 1991; Fay 1999; Swift 1998), and a resul-     
tant increased state use of child apprehension and surveillance of mothering (e.g.,     
Humphreys 1997). While researchers have identified many problems associated     
with child custody and access, the implications have not had an appreciable effect     
on policy and practice. Furthermore, these complexities occur within the context     
of problematic social responses to woman abuse in general, the consequences of     
which are rarely taken into account in policy and practice decisions. 
Civil policies and procedures related to post-separation custody and access of    
childrenhavebeencriticizedinCanadaforfailingtoprotectwomenwhohavebeen     
abused and their children (e.g., Boyd 1996; Goundry 1998; Laing 1999; Taylor,     
Barnsley and Goldsmith 1996; Taylor, Taylor and Boyd 1998). Concerns include     
the questionable assumptions that a woman must facilitate a father’s access to the     
children regardless of danger to herself or the children, and that maximum contact     
with both parents is essential and beneficial. Criticisms also focus on the failure     
to consider woman abuse as indicative of risk of violence for children and of unfit     
fathering (e.g., Boyd 2003), and the lack of protective measures for women and     
children during access. 
Researchers and women’s advocates contend that not only does the civil jus-    
tice system fail women, it is used as a tool of harassment by ex-partners (Goundry     
1998; Reid 1998). Studies have demonstrated that such harassment is particularly     
prevalent in relation to disputes regarding custody and access of children (Chesler     
1991; Kurz 1995; Taylor et al. 1996; Taylor et al. 1998). Goundry explains that     
the civil justice system is experienced by women as complicit with tactics used     
by ex-partners, such as repeated court applications, custody blackmail wherein fa-     
thers extract compliance with certain demands in return for custody concessions,     
failure to pay support, assaults during access exchanges, criminal harassment,     
child abuse during visitation, and threats of child abduction. Scholars have also     
expressed concern that the widespread implementation of co-parenting plans poses     
serious danger for women who have been abused and their children (Chesler 1991;     
Drakich 1988; Peled 2000; Taylor et al. 1998). Those who work with women and     
children are familiar with these concerns, and particular aspects of the civil justice     
system have been studied. However, systematic study of experiences with such     
systems from the perspective of abused women is absent. This paper adds the per-     
spective of women, illustrates how policies, practices, and ideologies create and     
preserve these problems, and suggests why and how services intended to serve     
women and children are so often harmful in their implementation. 
METHOD
The collaborative research team utilized participatory action research as a    
“meansofputtingresearchcapabilitiesinthehandsofdeprivedanddisenfranchised 
82 Varcoe and Irwin
people so that they can transform their lives for themselves” (Park 1993, p. 1).    
Within the participatory framework, we used institutional ethnography to study     
formal systems from the standpoint of women who have experienced abuse. Insti-     
tutional ethnography is a research methodology developed by sociologist Dorothy     
Smith (Smith 1987, 1990, 1999) that permits the study of the social organization     
of knowledge and experience. Key elements of this approach include standpoint     
theory, a concern with what Smith calls the relations of ruling, and an uncovering     
of the taken for granted in the everyday world. Beginning at particular disjunc-     
tures, that is, contradictory experiences and struggle, Smith uses the standpoint of     
women as a methodological tool. Standpoint theory is more than a mere point of     
view; rather, standpoint theory locates the interests of the research and grounds the     
inquiry in actual embodied practices (Campbell 1998; Campbell, Copeland and     
Tate 1998; Rankin 1999). Inquiry is undertaken to explore how social practices     
are organized in the everyday; that is, how relations of ruling are enacted. This     
research entailed a detailed description of the everyday experiences of women that     
was used as a foundation for investigating how practices within formal systems     
are organized. 
In accordance with advice that rigor and ethics cannot be separated in qual-    
itative research (Guba and Lincoln 2000; Lather 1993; Lincoln 1995, 1998), we     
focused upon “voice,” reflexivity, and the development of ethical relationships     
rather than merely negotiating consent. We ensured that the voices of the women     
were central, not only by using interview data, but by working from the guidance     
of the women and involving them in data analysis and writing. Attention to bias     
through reflexivity (Anderson 1991; Hertz 1996; Heshusius 1994) was used to     
balance this commitment to the participants’ voices. The principal researcher’s     
university conferred initial and frequently updated ethical approval. Consent was     
negotiated on an ongoing basis throughout the project with all participants. 
Recruitment and Participants
A core group of women worked with the principal researcher to design the    
study and obtain funding. These women became the core participants and be-     
gan by providing individual interviews. Beyond these core participants theoretical     
sampling (Morse 1986) was employed to insure the participation of women di-     
verse in terms of ethnicity, age, education, and income. The core participants and     
service providers who served on a steering committee recruited women using     
word of mouth, flyers, open house events at various agencies, and referrals to     
target women with particular characteristics and experiences. Once custody and     
access was identified as a major theme, recruiters sought women with a range     
of differing experiences such as child apprehension and court ordered psycho-     
logical assessments to add breadth to the existing data. Twenty-seven women     
who had children and had experienced abuse participated. These women included 
Women’s Survival and Protection Work with Child Custody and Access 83
fifteen Canadian-born women: six English-speaking Euro-Canadians, one French-    
speaking Euro-Canadian, one English-speaking Asian Canadian, and seven First     
Nations women. Twelve were immigrants: two from the Philippines, one from     
each of Eastern Europe, Iran, Vietnam, Africa and Hong Kong, and five South     
Asian women who immigrated to Canada from Pakistan, India, the United King-     
dom and Africa. Interpreters participated in the interviews of five of these women.     
The women’s ages range from 21 to 63; the average age was 42, and the children’s     
ages ranged from newborns to adults. Annual income varied from single income     
welfare to over $80,000 (CDN); the majority earned under $15,000, with the av-     
erage income being $21,716. All women had left their abusive partners and all but     
two had custody of their dependent children. 
After initial analysis of the women’s interviews, focus groups were held    
with service providers from women-serving organizations, and the justice and     
child protection systems. As analysis unfolded, it became clear that women’s ef-     
forts where concentrated on areas of concern about child custody and access that     
crossed many services, and we organized the focus groups accordingly. Twenty-     
eight service providers who work with women who experience violence and/or     
their children participated in focus groups on child custody and access. Steering     
committee members, the researchers, and the women themselves recruited ser-     
vice providers,3 including police, transition house workers, lawyers, judges, child     
protection workers, counselors for women and children who witness violence,     
multilingual advocates, family court counsellors, and visitation supervisors.4 
Data Collection
The researchers and research assistants conducted5 in-depth qualitative individual interviews with the 27 women. Interviews were conducted at a place of the woman’s choosing, lasted from one to four hours and focused upon the women’s experiences with getting help dealing with abuse by a partner.
The team wrote a preliminary paper about child custody and access based on    
the initial analysis of the women’s interviews (Varcoe, Jaffer and Irwin 2002) and     
distributed it to service providers prior to the focus groups. They read the paper in     
advance so that all could begin talking from some common ground. A researcher 
3Some service providers requested participation or accompanied others without invitation. Despite widespread support among service providers, some expressed fear that the project would be too critical, and thus perhaps participation was based on a desire to “defend” programs.     
4Supervised visitation entails the presence of a designated person when a parent visits with a child. Such a service is usually court ordered, but the designated person may be one who provides such a service for pay as a business, or a family member. 
5The core group of women from WIA initially trained to conduct the interviews with one another, but     
decided that listening to others’ stories was too painful, and that they did not have time to develop     
sufficient skill. Thus all interviews were conducted by the principal researcher or by one of two 
research assistants.
84 Varcoe and Irwin
and a woman from WIA facilitated each group. Focus groups were heterogeneous    
(that is, they were comprised of women’s advocates and service providers from     
a wide range of agencies), which meant it often was difficult to insure equitable     
participation. Those with more position power (e.g., lawyers and judges) tended to     
be more comfortable speaking than those with less(e.g.,advocates and counselors). 
Individual and focus group interviews were tape-recorded and transcribed    
verbatim. Field notes were taken during interviews, and the women provided doc-     
umentary evidence such as letters from lawyers, court orders, and notes they made     
during experiences such as court appearances or interviews with social workers     
or psychologists. Service providers supplied documents such as intake forms, risk     
assessment tools, policies, and education materials. The researchers also kept field     
notes throughout data collection, with about twenty hours of observation in child     
custody and access hearings being most relevant to the current analysis. 
Data Analysis
A team comprised of the two academic researchers, the two hired community    
based research assistants, and six participant-researchers conducted the analysis.     
Following principles of ethnographic analysis (Hammersley and Atkinson 1995;     
Spradley 1979), analysis began with each person independently reading each in-     
terview in its entirety to get a sense of the whole. The analysis team then worked     
through the interview together to identify meaning units and assign the units to     
conceptual categories. The analysis began with broad, simple categories such as     
“women’s work,” but quickly gained specificity. For example, women’s work was     
seen to encompass “unlearning expectations” related to being able to work with     
service providers within organizational limitations.Relationships between concep-     
tual categories were proposed. As more interviews were analyzed, the categories     
and relationships between categories were refined, changed, and described in a     
narrative format. Further data were sought to challenge, contradict, confirm, and     
broaden the developing conceptual frameworks and explanations. As they were     
collected, focus group interview and documentary data were incorporated into the     
analysis in a similar manner. Periodically, the analysis team reported to the larger     
group of women for input. 
FINDINGS
Overall we found that women’s work with systems dominated their lives once    
formal systems were involved. Our analysis identified child custody and access as     
the most critical issue of concern to the women in this study who had children. It     
was the area in which these women had to do the most work both with ex-partners     
and with formal systems. From the perspective of the women, all of their children 
Women’s Survival and Protection Work with Child Custody and Access 85
were negatively affected by being directly abused and/or by witnessing abuse,    
and/or by systems responses. Each woman’s work involved not only attempting     
to protect herself and limiting or ending her relationship with her partner, but also     
working to preserve the children’s relationships with, yet protect them from, their     
father.6 The need to accomplish this nearly impossible challenge was fostered by     
social values (such as a value for children having two parents, the importance of     
family, the expectation that women preserve interpersonal relationships) to which     
the women largely subscribed, and by requirements set out in policies in accor-     
dance with these values. Although these expectations were evident regardless of     
what services were involved, they were most evident in child protection and jus-     
tice systems. Systems involvement with issues of child custody and access, though     
necessary and often helpful, was problematic when those responses re-victimized     
the woman and supported further abuse by her partner through her children. Ac-     
cording to the women, intimate partners who had used the children to effect abuse     
and control within the relationship similarly used custody and access processes be-     
yond the relationship. Thus, our central finding was that child custody and access     
processes provide opportunities for abusive partners to exert power and control     
over their partners and children, and that these opportunities were often supported     
by policies and practices of service providers. These dynamics, the contradiction     
between the obligation to facilitate contact between children and fathers on one     
hand and to protect the children on the other, and the contradictions among various     
organizations created additional work and expense for both women and service     
providers, and increased safety risks for the women and their children. 
Children As Tools of Abuse
The women with children all reported that their abusive partners used the    
children as part of the dynamics of abuse during the relationship. Most of the     
women reported that during the relationship their ex-partners threatened to harm or     
kill the children,or take the children away from the women.One woman recounted: 
My former husband had lain down in bed beside me ...He just laid down very quietly,    
and...he said, “If I killed you, I would get the kids” ...That was all he said. And just the     
way he said it—he was very calm and cool how he said it. So, the next morning, I was so     
terrified, I went to my family doctor and I said, “I want you to have this on record because,     
if I’m killed, I don’t want him to have the kids because he’s not good for them.” 
The children were used as tools to keep the women compliant with their part-    
ners’ demands. One woman reported, “All the time he was forcing me to have sex     
because if I refused, he threatened to kill me in front of the children.” The features     
of these dynamics varied with the circumstances of the particular situations. For 
6The term “father” is used as only one of 27 abusive parents in this sub sample was female, and all other abusive partners were either fathers or stepfathers to the children.
86 Varcoe and Irwin
example, women who were immigrants were infinitely more vulnerable to threats    
regarding custody of their children when the woman’s immigration status was     
dependent upon her partner. Several abusive partners told such women that they     
would be deported without their children. Indeed, several of the women shared     
letters from Citizenship and Immigration Canada that documented their partner’s     
actions to revoke their citizenship status or interrupt their applications. 
These tactics usually intensified as the women attempted to leave their part-    
ners. When the women left, access to the children by the women’s abusive partners     
was required,despite the danger to themselves or the children.Access was required     
both by social expectations, to which the women largely subscribed, and by poli-     
cies and practices. The women in this study all espoused value for the children’s     
relationships with their fathers, further entrenching contradictory obligations. For     
example, even after years of abuse, one woman still believed that she did the right     
thing by her efforts to preserve her sons’ relationships with their father. She said, 
I strongly believe kids do need two parents. I always have...I think that was partly one of    
the reasons I stayed. I think it is important to have both parents. I think you learn from both     
parents. I mean, my one son picked up some bad stuff but he also picked up some good     
stuff, like he doesn’t have an identity problem. He just tends to be more aggressive than I     
would like him to be. 
Upon leaving,the women in this study did not immediately seek to limit access    
of their abusive partners to the children;nor did they immediately seek involvement     
of formal systems with respect to child custody or access. One woman said, 
Initially, we both decided [about custody and access]. We did a separation agreement and at    
that time I believed that the abuse was just directed at me. And I believed that [our daughter]     
should see her dad and I wanted [her] to see her dad and I was hoping with me out of the     
picture, [she] and her dad could have a good, loving, nurturing relationship. 
As in this instance, usually it was not until the partner was abusive when    
picking up the child, or was abusive to the child during access visits that the     
women sought to limit access and sought assistance from formal systems. 
Importantly, access to children by abusive partners and decisions regarding    
custody of the children often provided opportunities for continued abuse by part-     
ners. The women recounted how their abusive ex-partners harassed them by phone     
regarding access arrangements, and in person during access visits, harassed others     
they enlisted to assist with access arrangements,and used formal systems processes     
to harass. One woman arranged a third party exchange because her ex-husband     
was abusive to her when picking up and dropping off the children. 
My lawyer went to court and got me a paper that my husband through [my] friend could    
come pick up the children and bring them back, like access through a friend. Because my     
husband didn’t like the arrangement, every time that he came to pick up the children or     
bring them, he would get into an argument with my friend. I spoke to my lawyer... “My     
friend is getting tired of this situation and she doesn’t want to continue.” My lawyer said, “I     
don’t know what else we can do. See if you can find another friend who will do this access.” 
Women’s Survival and Protection Work with Child Custody and Access 87
Despite considerable effort, this woman was unable to find another third    
party, and therefore applied for supervised exchange through a formal program.     
The first time her ex-husband used the supervised exchange, he did not return     
the children as required by program policy. Police and child protection personnel     
returned the children to her. She then applied for, and was required to share the     
cost of, supervised visitation. This time her ex-partner refused to comply with     
supervision guidelines that required him to speak English during visits, and thus     
he discontinued the arrangement. At each step the woman arranged for oppor-     
tunities for her ex-partner to see the children, but he either misused or did not     
use the arrangements, creating more work and cost for both her and the service     
providers. While she was expected to make provisions for access, there were     
limited options available, no apparent requirements for her ex-partner to follow     
through with arrangements to see the children, and no apparent consequences for     
his ongoing actions. This pattern was typical of the experiences of most of the     
women. 
Formal Systems as Opportunities for Continued Abuse
Repeatedly, policies and practice within various services provided opportuni-    
ties for the women’s abusive ex-partners to exert power and control. For example,     
in addition to inflicting various forms of abuse while dropping off or picking up     
children, many of the ex-partners repeatedly challenged court orders for custody     
and access or child support or other economic issues. For example, one woman’s     
civil court file (which we had permission to access) documented 16 applications     
for variations of court orders in one year. Ex-partners often sought to make ar-     
rangements difficult and to block anything that might be financially or socially     
beneficial for the women. For example, some partners used policies regarding     
mortgages or workers’ compensation to exert financial control or harm. These     
actions exacerbated other forms of abuse and created barriers to the safety and     
financial independence of the women and their children. Repeated court applica-     
tions, for example, required the women to make frequent changes in arrangements     
and frequent court appearances, answer many letters from lawyers, and incur ex-     
penses for transportation, child care (to attend court, and to keep appointments     
with lawyers if they could afford them), and legal fees (again, if they could afford     
representation). Service providers in this study generally recognized these prob-     
lems and were frustrated by structures and policies that supported these dynamics     
and the lack of corrective mechanisms. 
Demands by abusive ex-partners were often unrelated to the partner’s interest    
in parenting the children in question. For example, one woman’s ex-partner fought     
her for custody for several years while at the same time asking her to care for     
his girlfriend’s children, visiting their son only sporadically, refusing to pay child     
support, and hiding his company earnings in his girlfriend’s name. For many 
88 Varcoe and Irwin
women, dealing with these tactics was financially draining or beyond their means. One woman summed up experiences that were common to many women:
Well, [my ex-husband] keeps throwing in [court order] applications. They keep accepting    
them, and we have to keep going in. We’ve probably gone in well over 20 times in two     
years, if not more...And that’s the really weird thing. When do they stop his harassment? 
Again, the features of the system based harassment varied with the specific    
circumstances of the women. Ex-partners of four of the women made accusations     
of child neglect or abuse that upon investigation were determined to be unfounded     
and malicious, and the children were either not apprehended by the state or were     
returned to the mothers. However, for First Nations women, this tactic had more     
devastating consequences. All seven of the First Nations women had their children     
apprehended by the state. In each case their partners played an important role,     
either by making a report to child protection services or by contributing to circum-     
stances that made it difficult for the woman to care adequately for the children.     
Unfortunately, policies and practices, particularly in child protection and social     
assistance services, often abetted such actions. First Nations women said service     
providers often assumed they were drinking or doing drugs. In one case, such     
assumptions had particularly damaging effects. The woman’s partner had beaten     
her and taken their entire social assistance check. When the police arrived, they     
called child protection services, and though she did not have a drug problem, her     
children were apprehended. “I was all bruised up and there was no money for food     
so they took my kids. They felt I couldn’t protect my kids [and] because I had no     
money for food they assumed I was doing drugs.” 
The fact that the women had to work extensively and tirelessly with formal    
systems to obtain even a modest level of support for their safety and economic     
survival made their efforts to deal with issues of child custody and access more     
onerous. For example, letters of conditions provided by social workers to the     
women contained requirements to attend many classes, workshops, and counsel-     
ing sessions. Advocates in focus groups pointed out that these conditions often     
were such that they compromised the women’s ability to provide care for their     
children. The women’s efforts were hampered by the workings of formal systems     
and compounded by factors that magnified gender based marginalization, such as     
racism, language barriers, poverty, and immigration issues. 
Women Encountered Similar Problems across “Systems”
All of the women had involvement with formal systems,much of which was in    
relation to their children.Not surprisingly,the more marginalized a woman was,the     
more formal systems tended to be involved. Poor women were usually involved     
with social assistance services as well as child welfare services; First Nations     
women, who also tended to be poor, were usually involved with multiple services, 
Women’s Survival and Protection Work with Child Custody and Access 89
and immigrant women additionally were involved with immigration and often    
with services related to their first languages. For women with children, systems     
involvement usually included services related to child custody,child access and,for     
some, child apprehension. Key to understanding these experiences is the fact that     
the women were afraid of allowing access by, or losing custody of their children     
to, an abusive partner. They were not reluctant to facilitate contact between the     
children and their fathers; rather, they were reluctant for the children to be with     
their fathers without some minimum protection, such as the mother’s presence     
might provide. This led some women to delay leaving their partners. Following     
separation all were gravely concerned about being less able to protect the children,     
regardless of the extent to which they believed the children were being abused. 
In the same way they experienced all services as similarly problematic, the    
women saw all systems as beneficial when the dynamics of abuse were understood,     
when their experiences were validated, and when the woman’s well-being was     
considered along with the welfare of the children. For example, one woman’s     
physician supported her wish to preserve her marriage for several years, until it     
became too dangerous for her and her child. While providing frank assessment     
of safety concerns, the physician respected her right to choose her own course of     
action, and when she was ready, the physician facilitated her escape. Each woman     
had at least one story of a helpful service provider—including police, probation     
officers, counselors, social workers, and so on—and these positive experiences     
stood out as exceptional. 
In contrast to stories of positive experiences with individual service providers,    
overall, involvement of formal systems did not typically make women’s lives eas-     
ier, and all of the women in this sample encountered system responses that made     
matters worse. The women’s efforts to be economically independent and to pro-     
tect themselves and their children were seriously impeded by problems within     
the system. System responses were unhelpful when dynamics of abuse were not     
understood and taken into account, when women’s experiences and assessments     
of risk were minimized or ignored, and when threats to the safety and well-being     
of the women and their children were not recognized. Service providers who were     
interviewed thought services were problematic largely because the mandates of     
services were narrow, inflexible, and had no specific commitment to dealing with     
abuse. For example, one woman’s children and ex-partner underwent psycholog-     
ical evaluations (Psychological Evaluation Report 1999, “M. Lui”), but the judge     
granted joint custody despite the psychologist’s concerns about future violence by     
her ex-partner. In reference to this experience, the woman said, 
[The psychologist] said that [my ex-husband] should not have custody of [my son] during    
school days. What really concerned me in this psychologist’s report was that he suspected     
[my ex-husband] could be very violent to people he knew well. My lawyer and I were     
concerned because [my son] was the only person [my ex-husband] knew really well. To me     
it was setting [my son] up to take care of [my ex-husband]. What happened was, I ended     
up having custody of [my son] weeknights and [my ex-husband] had most weekends. 
90 Varcoe and Irwin
Similarly, another woman described the contradictory responses she encountered:
There was an abyss into which all this information dropped. And we have gone from “This man is dangerous all across the board. And the mother should have full custody...” to “Because there’s too much conflict, and we’ll give him supervised contact”...We’re now back in court with him seeking unsupervised access, and the judge is trying to bend over backwards to see that it happens.
The women often experienced responses in formal systems as threatening and problematic. Some policies and certain service providers’ attitudes and practices compounded the women’s work, particularly for women marginalized by racialization, poverty, language barriers, or immigration status. The women found that they had to unlearn their expectations of the system and learn how the system worked in order to obtain even minimal support.
Unfortunately, not knowing how systems worked, trusting that the systems    
would work for them, and valuing relationships, including the children’s relation-     
ships with their fathers, often combined to create problems and more work for the     
woman. For example, one woman’s trust in the system was initially reinforced by     
her first experience with the police and courts. When assaulted again, she called     
the police with confidence, expecting that the police would enforce previous court     
orders.Court documents showed that her ex-partner was ordered to have no contact     
with her except for child access despite the fact that he lived in her basement and     
they shared a bathroom. However, this time the police did not believe her story and     
did not take a statement from her, leaving her bewildered about what she should do. 
This is my second time to phone [the] police. And first time that I phoned [the] police, the    
police arranged everything. So I really don’t know what should I do. And I can’t sleep on     
that night. What I [was] thinking about, should I send [my ex-husband] out? But I already     
know that [they] have...a shelter, protecting women or something, but...my son has to go     
to school. And I find if I do that, I will be really selfish. My mom [doesn’t] know nothing     
about [shelters]. 
Because of the value this woman held for her family, her choices for leaving    
were limited by the facts that she wanted to support her son and mother, who lived     
with her and spoke no English, and that she could not get employment due to what     
she called her“broken English.”Following that incident, formal systems repeatedly     
let her down, and she spent over a year trying to figure out and negotiate multiple     
and contradictory services. She wrote, phoned, and met with Crown Counsel,     
various levels of personnel within the police department, lawyers, social services,     
and legal aid, trying to preserve the safety of herself, her son, and her mother.     
As suggested earlier, this example points to the contradictions among services.     
Several of the women had custody orders from civil courts requiring that they     
provide access by their ex-partners to the children, and restraining orders from     
criminal courts prohibiting such contact. 
Frequent changes in staff and the availability and cost of programs were most    
problematic. For example, women whose children were apprehended described 
Women’s Survival and Protection Work with Child Custody and Access 91
how their social workers were changed frequently and how conditions for return    
of the children changed with each new social worker. Programs that women found     
helpful usually had waiting lists. Contradictions within the system combined with     
poverty to create irresolvable problems. For example, First Nations women dis-     
cussed how drug testing was problematic. One woman explained, “They don’t     
want me to take a drug test, but they still think I’m using.” She said that she     
was advised by friends to take the drug test anyway just to prove her innocence,     
but it cost $57.38. Child protection authorities confirmed that they would not     
pay for a drug test unless they requested it and that drug tests were required     
only when drug use was likely, not when someone wanted to prove they were     
clean. 
Language barriers, poverty, and racialization magnified the women’s work and the problems encountered within formal systems. For example, one woman’s husband asked her to sign custody papers she could not read (she did not read English) on the pretense that they were school forms. Afterward, she was bounced back and forth between agencies in her efforts to regain custody. Her work was complicated by poverty and her need for interpreter support.
I tried to get the custody of my kids back, but then...I was turned down for legal aid. I was    
turned down because I had already signed the consent form letting him have custody of the     
children. They told me to see a family court counselor, which I did. When I went there, the     
counselor said to go to legal aid, but I already had been turned down there. I was suicidal     
many times. 
The women gradually unlearned the often naive expectations they held about    
formal systems, and learned how systems “worked.” They learned how to work     
within the limitations of systems, which included proving themselves, particularly     
as credible to police, lawyers, and judges, and as good mothers to judges and child     
protection services. 
DISCUSSION
This analysis, grounded in the experiences of women who have survived inti-    
mate partner violence, provides a critical understanding of the complex dynamics     
that operate among woman abuse, custody and access of children, and the involve-     
ment of formal systems. This study confirms what other studies (see Hardesty     
2002; Kurz 1995) have suggested: services such as justice systems and child pro-     
tection services can operate as an extension of the use of power and control by     
abusive partners within the relationship. Formal systems often created more work     
for women and provided opportunities for the partner to continue to abuse the     
woman, particularly through her children. This analysis reveals that these oppor-     
tunities were made possible, at least in part, for three related reasons. First, the     
dynamics of violence against women and abuse by a partner did not usually in-     
form the ways formal systems operated. Second, systems operated with a “child 
92 Varcoe and Irwin
centered” ideology that dealt with the well-being of children separately from that    
of the women. Third, gender biases that disregarded gender based violence were     
congruent with certain views of mothering and fathering. These three problems     
interrelated so that the dynamics of violence and the relationship and safety needs     
of women and children were not taken into account in the provision of services and     
judgments of parenting. Thus formal systems not only supported, but also repro-     
duced and extended, gender based abuse in the area of child custody and access.     
Overarching and compounding these issues was the way marginalization, partic-     
ularly through poverty, language barriers, racialization, and immigration status,     
magnified women’s experiences. 
Failure to take the dynamics of violence into account is a well documented    
feature of the formal systems that deal with woman abuse. System responses tend     
to deal with incidents of violence, rather than the patterns of ongoing abuse that     
characterize women’s lives, and to deal with a narrow aspect of each situation,     
depending on the mandate of the particular organization (Beeman, Hagemeister     
and Edleson 1999; Dobash and Dobash 1988; Humphreys 1999; Kurz and Stark     
1988; Shepard and Raschick 1999). Research consistently shows that child abuse     
and woman abuse “overlap” (Bowker et al. 1988; Edleson 1999; Stanley and     
Goddard 1993; Stark and Flitcraft 1991) and that abusive partners use children     
to harm and control their mothers both within and beyond the relationship (e.g.,     
Cahn 1991; Hilton 1992; Kurz 1995). However, service providers often deal with     
women without considering how children are involved and overlook how women     
make decisions based on what they believe best for their children (Kurz 1995). 
Many Western countries increasingly have enshrined child centered    
approaches in law, policy, and practice, with the “best interests of the child” being     
an ill-defined but powerful and often sole criterion guiding decision-making. Like     
the women we interviewed, increasingly policy defines child centered as requir-     
ing the involvement of fathers. However, as this study illustrates, in the context     
of woman abuse, such approaches can endanger women and are contradictory     
to the well-being of children. With the move to child centered custody and ac-     
cess decision-making, the parental relationship, and thus the mother, have become     
increasingly irrelevant (Cahn 1991). There is little research from the children’s     
perspective on their needs in the context of woman abuse. However, evidence to     
date regarding the escalation of violence toward women post-separation (Hard-     
esty 2002; Johnson 1996), coupled with the known dynamics during “hand over”     
between separated parents (e.g., Kurz 1995), suggests an increased risk to chil-     
dren of witnessing abuse or being abused post-separation. However, child centered     
policies and practices combined with inattention to the dynamics of abuse make it     
increasingly difficult for women to protect their children and themselves. Indeed,     
as is increasingly the practice, some children in this study were removed from their     
mother’s care because she was unable to protect them from witnessing violence,     
deflecting concern for the woman and potentially endangering the children further. 
Women’s Survival and Protection Work with Child Custody and Access 93
As Lehman (1996) argues, pursuing the interests of the child to the exclusion of    
the interests of the mother may result in decisions that are in the worst interests of     
the child. 
In this study, the social expectations of mothers to protect, nurture, and care    
for their children often could be seen to operate in service providers’ judgments     
and expectations. In particular, gender bias was evident in responses to allegations     
of abuse and neglect. Humphreys (1997) suggested that mothers’ concerns are     
dismissed partly by seeing the mother as “collusive” with the abuser, thus cast-     
ing blame on the mother. Humphreys concluded that mothers bear the brunt of     
suspicion in allegations of child sexual abuse in the context of divorce, and noted     
that focusing on the mother and her inadequacies instead of on the offender is     
a longstanding position adopted in the literature on child sexual abuse. She also     
notes that the welfare and legal arenas have a history of “disciplining women” and     
have not placed the same “critical” attention on men. 
Countering these dynamics were also stories of “what worked” for women    
and their children. Not surprisingly, women encountered meaningful support when     
the dynamics of abuse were considered, when gender and power dynamics were     
taken into account, and when the well-being of both women and children were     
considered together and in context. In order to offer such support, service providers     
often went beyond their mandates and the“rules”of their organizations.Invariably,     
such support was characterized by collaboration and respect. Gender analysis and     
accountingforviolenceindeterminingchildcustodyandaccesspolicyandpractice     
are necessary to improve the safety and well-being of women and children. 
CONCLUSIONS AND RECOMMENDATIONS
This study was based on the perspectives of a small group of women who    
were able to discuss their experiences, had left their abusive partners, and were     
motivated to participate. It is likely that their views are different in some ways     
from women who are still in abusive relationships, or are unable to discuss their     
experiences. Some women may not have participated due to fear of being judged     
or fear of retaliation, or fear that recounting their experience would be too painful     
or threatening. Some, including members of Women In Action who initiated this     
project, did not participate because they had “moved on” and wanted to forget,     
rather than revisit their experiences. The women were predominantly young to     
middle-aged urban women, many of whom accessed services. There are too few     
older women, women who do not access services, lesbians, rural women, and     
women with disabilities to draw conclusions about their particular experiences.     
Despite these limitations, some useful conclusions and implications can be drawn. 
Women who have children with abusive partners are tied to those partners    
through the children forever. The known overlap between woman abuse and child     
abuse, and the likely impact of witnessing violence, means that children are almost 
94 Varcoe and Irwin
invariably victimized as a consequence of abuse of their mothers. The children    
provide an opportunity for abuse to continue beyond the end of the relationship,     
and it can be seen from this study that formal systems may unwittingly reinforce     
and extend those opportunities. The presence of children in a relationship usually     
means involvement of civil justice systems. While children have long served as     
tools of woman abuse, increasingly abusive partners use court proceedings, child     
apprehension, and child maintenance as such tools. Unfortunately formal services     
often operate without adequate understanding or consideration of the dynamics of     
abuse, increasingly using child centered approaches that obscure concern for the     
woman. These factors, coupled with widespread gender bias, serve to increase the     
work that women must to do to leave abusive partners and remain financially and     
emotionally independent. 
If society wishes to take the safety of women and children seriously, policy-    
makers and service providers, particularly those in the justice and social welfare     
systems, must develop new approaches to practice based on a better understanding     
of woman abuse. Policy and practices must be based on understanding woman     
abuse as a pattern of behavior that extends beyond intimate relationships and     
encompasses any involved children.Services should be designed on the assumption     
that when children are present, woman abuse affects the children, and the children     
become part of the abuse dynamics. Service providers should understand that     
women are influenced in their decision-making by what they think is best for their     
children, but that in attempting to limit the impact of the abuse on the children,     
women may minimize the extent to which they think the children are affected.Thus     
service providers should help women more accurately predict risk to themselves     
and their children, using safety as the top priority. 
Giventheeffortwomenexpendtoprotectthemselvesandtheirchildrenandto    
work through formal systems, service providers should recognize, acknowledge,     
and capitalize on women’s work and strengths. Programs based on assumptions     
of women’s deficiency are likely to produce services that perpetuate power and     
control and gender inequity. For example, parenting programs for women who     
have experienced violence can convey the message that women’s parenting is the     
problem rather than the violence they and their children have endured. Instead,     
program development should be based on augmenting strength. 
Giventhepotentialthatanyserviceorpolicymaybeusedasatoolofcontinued abuse, safeguards against such misuse should be built into each service and policy. Service providers should assume that woman abuse affects children, and services for women who are abused should all be linked to services for children, and vice versa. However, such linkages should not attempt to serve children in isolation from, or at the expense of, their mothers.
Academics, policy-makers and service providers must critically analyze what    
is meant by “child centered” and shift from a rights based understanding to a re-     
lational understanding. That is, rather than considering the rights of parents and 
Women’s Survival and Protection Work with Child Custody and Access 95
children as competing, policies and practices should focus on the relationships    
between parents and children, taking all interests into account and fostering the     
safest, healthiest relationships possible. Rather than merely requiring the involve-     
ment of fathers, policies should demand safe involvement. In particular, data from     
children and ways of fostering safe relationships between abusive partners and     
their children are required. 
Finally, academics, policy-makers, and service providers should develop a    
critical understanding of gender bias inherent in dominant views about mothering     
and fathering.Awareness of the extent to which mothering and fathering are judged     
by different standards must form the basis of eradicating systematic bias in policy     
and practice. 
ACKNOWLEDGMENTS
The authors would like to acknowledge the contributions of all participants. Special thanks to the multilingual support workers who made the participation of immigrant woman possible and to Fatima Jaffer, Research Co-ordinator for Project Violence Free, for her contribution to early analysis. The study was funded by the British Columbia Health Research Foundation.
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